11/11/2023 0 Comments New relic php 8.1It is not recommended that you kill a process unless it is a stuck cron. Pay attention to peaks in resource utilization. Review CPU graphs to see if there is any stuck or high-consuming process that is using more than 100% CPU time and compare against processor count on the instance.Log in to New Relic > Infrastructure > Processes.High CPU usage can indicate there is a particularly busy service, like MySQL, Redis, etc. You may also refer to Managed alerts for Adobe Commerce: Apdex warning alert in our support knowledge base. To learn more about New Relic Apdex score, refer to New Relic Documentation > APM Apdex > Measure user satisfaction. This includes backend jobs, cron jobs or import/export jobs, including third-party. Look for long-running or suspicious transactions. Click individual transactions in the Transactions table. Make sure you select Non-web transactions time on the main graph drop-down filter. Log in to New Relic > APM > (Select an app) > Overview.Non-web-transaction time (operations and background tasks): If you need to investigate further, consider checking non-web transactions.If you cannot resolve the issue, submit a support ticket. Review those transactions with a low Apdex score, unusually high Count or high Avg time, or Dissat %.You can sort transactions by various parameters and jump to those that cause suspicion.Scroll down, click Show all transactions table.Then search for third-party modules that consume resources: payment providers, ERP, etc.Investigate them individually by going to Monitoring > Transactions and make sure to set the filters for Web and Most time-consuming.Verify if you have any long-running or suspicious transactions. Below in the Transactions table, look for App server time. Make sure the filter is set to Web transactions time on the main chart drop-down filter. An Apdex score of 0.5 or less is a point of concern and warrants investigation: Web-transaction times (server requests): On the right side of the Overview page you see the Apdex score graph. You log in to New Relic > APM > Overview. ![]() Your New Relic Apdex score measures users' satisfaction with the response time of your web applications and services. The following issues covered in the below table with recommended resources are: It also provides resources for further information. This article provides troubleshooting steps to solve Adobe Commerce on cloud infrastructure performance issues using New Relic. Troubleshoot performance using New Relic on Adobe Commerce
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